What Manhattan Homeowners Say About Level Two Chimney Manhattan
Reviews matter because a chimney is one of the few systems in a Manhattan home you can’t easily inspect yourself. You’re relying on a technician’s word about what’s inside your flue, and that word had better be backed by evidence. We’ve built our reputation in Manhattan on a simple practice: every visit ends with camera footage you can see, a written record of what we found, and a price you agreed to before we touched anything. Here’s what your neighbors have said about that experience.
Recent Reviews
“They showed me the camera footage from inside my flue and pointed out a section of spalling in the clay liner before I’d even asked. No pressure, just a written quote with photos attached. The sweep itself was done in about an hour and the shop vac work left my living room cleaner than it started.”
“I’d put off the cleaning for three years, honestly because I didn’t want the upsell conversation. Corrine’s technician found Class II creosote in the smoke chamber and showed me exactly what that means on the camera screen. He said it was a routine sweep, nothing urgent. That’s the first time a chimney company has ever told me less work was needed than I expected.”
“Our pre-war building on the East Side has a flue liner that’s original to the 1920s. The tech did a full NFPA 211 Level 2 camera scan and walked me through every section of the footage. When he recommended a HeatShield resurfacing, he gave me a written scope and a written warranty before I paid a dollar. You don’t get that from most trades in Manhattan.”
“They came out to SoHo for a chimney cap replacement on a four-story townhouse. The crown was cracked in three places and water had been getting behind the brick. Corrine’s crew pointed out the exact spots on the photo report, replaced the cap with a Copperfield stainless unit, and sealed the crown. The written price matched the final invoice to the penny.”
“Second chimney company I called after the first one quoted me $4,800 for a full liner replacement with no camera evidence. Level Two Manhattan did the Level 2 scan and found the liner was actually intact. A sweep and a minor repair to the smoke chamber was all we needed. They saved us over three grand and the owner stood by the whole thing in writing.”
“I manage a small co-op in Murray Hill and we needed fireplace services in three units before winter. They sent background-checked techs with uniforms and license info, texted me when they were on the way, and left a documented photo record for every single fireplace. The board was skeptical about hiring a non-local name. Now they won’t use anyone else.”
Why Customers Trust Us
These reviews aren’t about warm feelings. They’re about a system. Clause 4 of the Haven Standard requires a camera-scan inspection and a documented photo record on every visit. That means when a technician tells you there’s Class III creosote in your flue liner, you see the glossy black buildup on a screen, not just take their word for it. Clause 1 requires a written price, written scope, and written warranty before anyone starts work. No “call for a quote” games, no surprise line items after the tech is already on your roof. And if something isn’t done right, the 365-Day Done Right Promise means we make it right, full stop. Since 2009 we’ve completed more than 38,000 chimney inspections and cleanings under that standard. The materials come from names the trade trusts: DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield. And if you’ve got a written estimate from another Manhattan chimney company, bring it in. We’ll give you a free second opinion and a written answer on whether that work is actually needed. Call (862) 319-8047 and ask for Corrine. You’ll get a straight answer, a written price, and the camera evidence to back it up.
Written by Corrine Halstead, Owner at Level Two Chimney Manhattan, serving Manhattan since 2009.